Should your business use an AI voice assistant?

Should your business use an AI voice assistant?

Should your business use an AI voice assistant?Michael Setton
Published on: 07/09/2026

How much of your team’s day disappears into answering the same phone questions time and again? There’s a new wave of technology starting to change that. Some businesses are saving serious time with it already…

Here’s what’s new in Copilot Wave 3

Here’s what’s new in Copilot Wave 3

Here’s what’s new in Copilot Wave 3Michael Setton
Published on: 24/08/2026

Copilot Wave 3 has landed and it’s a step up from what we’ve seen before. There’s something new happening in how AI fits into your day-to-day work. It’s useful. But it also changes how things get done behind the scenes…

Microsoft’s fixing the biggest issues in Windows 11

Microsoft’s fixing the biggest issues in Windows 11

Microsoft’s fixing the biggest issues in Windows 11Michael Setton
Published on: 19/07/2026

Ever feel like Windows 11 is getting in the way? Or not as smooth as it should be? Microsoft’s bringing in a shift that focuses less on new features and more on fixing those everyday frustrations…

Your MSP Is Falling Behind If It Isn’t Using AI. Here’s What to Expect Instead.

Your MSP Is Falling Behind If It Isn’t Using AI. Here’s What to Expect Instead.

Your MSP Is Falling Behind If It Isn’t Using AI. Here’s What to Expect Instead.Michael Setton
Published on: 19/05/2026

Discover how AI is transforming managed IT services through proactive support, faster issue resolution, smarter cybersecurity, and better IT planning for businesses.