Michael SettonHow much of your team’s day disappears into answering the same phone questions time and again? There’s a new wave of technology starting to change that. Some businesses are saving serious time with it already…
Michael SettonIt might sound like good news when cybercriminals turn on each other. But it doesn’t make things safer. Some are offering to “help” victims caught in the middle, which sounds tempting until you think about it properly…
Michael SettonCopilot Wave 3 has landed and it’s a step up from what we’ve seen before. There’s something new happening in how AI fits into your day-to-day work. It’s useful. But it also changes how things get done behind the scenes…
Michael SettonMost people don’t think twice about CAPTCHAs. And that’s being exploited. There’s a new twist on something you see every day. It’s catching people out in a way that only shows up later…