When it comes to getting the technology support you need to keep your business running, nothing beats a great help desk solution. Unfortunately, not all help desks have the same quality that you would expect from experts in the field. To help you make the best decisions about your business’ technology support needs, we have outlined four key traits that you should look for in any help desk employee/solution.
When looking forward, it’s often useful to consider developing technologies to gauge what you might have access to in the future. Admittedly, a lot of these technologies can sound like a long shot at best (and ludicrous at their worst). However, some of these could very well transition into the business environment. Let’s consider a few out-there concepts that we might see gaining traction at some point in the future.
We often talk about how some businesses do not have the budget to hire technicians to perform regular maintenance on their IT infrastructures, but what about the one behind the scenes calling all the shots? If companies cannot hire technicians, then it stands to reason that they also cannot afford someone at the executive level who manages their workload. The concept of the virtual chief information officer, or virtual CIO, challenges this notion by providing access to technology leadership for small businesses.
Today’s business takes in more data than ever before. The sales process is built on understanding target companies, and even the businesses that already purchase goods and services of your company are constantly providing more information to help you improve your relationships. Unfortunately, not a lot of businesses utilize this data to its full potential. Let’s take a look at a few ways a business can utilize data to improve their position in the sales process.
Cloud technology has shifted the way that many businesses operate in their day-to-day, offering advantages that were once a business owner’s pipe dream. Of course, there are now different ways that businesses can embrace these advantages. Let’s compare your options to determine which one better matches up to your needs.
We get more email correspondence than ever. Unfortunately, many of these messages are spam. Some are even worse: Phishing attempts looking to fool you into providing information that can be used to infiltrate your business account or network. This month, we thought we would go over some of the telltale signs that you are dealing with a probable phishing attempt and how to properly manage the loads of spam you get in your inbox each day.
No matter what type of business you run, we are sure that you have paper documents of some sort filling up a filing cabinet somewhere. These paper documents might be signed contracts by employees, clients, or just about anything else out there that you need to file and store away for later. These documents can take up a ton of space, though, so what is the business to do? The answer is simple: go paperless.
Ransomware has been a scourge to businesses for years now, with it unfortunately experiencing a renaissance of sorts as the COVID-19 pandemic came to the fore. With increased phishing attacks and other means of spreading ransomware now taking advantage of the ongoing situation, it is all the more important that these attempts can be identified and mitigated.
Some companies have been in business for so long that they are still relying on legacy applications in their operational system. This could be for many reasons, but one of the biggest is that there is simply not a better option—at least, not in their eyes. Enter virtual machines, the solution that makes these kinds of businesses possible without severely compromising on network security.
Data breaches are an unfortunate reality that businesses have to contend with, but small businesses often do not give them the consideration that they deserve. It is critical that you consider security challenges and take these risks seriously. Let’s examine how you can overcome some of the many challenges that small businesses have with cybersecurity.