4 Traits Your Business Should Look For In Any Help Desk

4 Traits Your Business Should Look For In Any Help Desk

When it comes to getting the technology support you need to keep your business running, nothing beats a great help desk solution. Unfortunately, not all help desks have the same quality that you would expect from experts in the field. To help you make the best decisions about your business’ technology support needs, we have outlined four key traits that you should look for in any help desk employee/solution.

Long-Shot Technologies that Show Some Promise for the Future

Long-Shot Technologies that Show Some Promise for the Future

When looking forward, it’s often useful to consider developing technologies to gauge what you might have access to in the future. Admittedly, a lot of these technologies can sound like a long shot at best (and ludicrous at their worst). However, some of these could very well transition into the business environment. Let’s consider a few out-there concepts that we might see gaining traction at some point in the future.

How a Virtual CIO Can Improve Your Business

How a Virtual CIO Can Improve Your Business

We often talk about how some businesses do not have the budget to hire technicians to perform regular maintenance on their IT infrastructures, but what about the one behind the scenes calling all the shots? If companies cannot hire technicians, then it stands to reason that they also cannot afford someone at the executive level who manages their workload. The concept of the virtual chief information officer, or virtual CIO, challenges this notion by providing access to technology leadership for small businesses.

Use Your Data to Expand Your Business

Use Your Data to Expand Your Business

Today’s business takes in more data than ever before. The sales process is built on understanding target companies, and even the businesses that already purchase goods and services of your company are constantly providing more information to help you improve your relationships. Unfortunately, not a lot of businesses utilize this data to its full potential. Let’s take a look at a few ways a business can utilize data to improve their position in the sales process.

How to Effectively Spot Phishing Emails

How to Effectively Spot Phishing Emails

We get more email correspondence than ever. Unfortunately, many of these messages are spam. Some are even worse: Phishing attempts looking to fool you into providing information that can be used to infiltrate your business account or network. This month, we thought we would go over some of the telltale signs that you are dealing with a probable phishing attempt and how to properly manage the loads of spam you get in your inbox each day. 

Going Paperless Can Have Interesting Benefits for Your Business

Going Paperless Can Have Interesting Benefits for Your Business

No matter what type of business you run, we are sure that you have paper documents of some sort filling up a filing cabinet somewhere. These paper documents might be signed contracts by employees, clients, or just about anything else out there that you need to file and store away for later. These documents can take up a ton of space, though, so what is the business to do? The answer is simple: go paperless.

The True Power of Virtual Machines

The True Power of Virtual Machines

Some companies have been in business for so long that they are still relying on legacy applications in their operational system. This could be for many reasons, but one of the biggest is that there is simply not a better option—at least, not in their eyes. Enter virtual machines, the solution that makes these kinds of businesses possible without severely compromising on network security.

Don’t Let Your Small Business Fall Prey to These Common Security Risks

Don’t Let Your Small Business Fall Prey to These Common Security Risks

Data breaches are an unfortunate reality that businesses have to contend with, but small businesses often do not give them the consideration that they deserve. It is critical that you consider security challenges and take these risks seriously. Let’s examine how you can overcome some of the many challenges that small businesses have with cybersecurity.