Running a business is challenging, often involving tough decisions, particularly when it comes to employee retention and ensuring their productivity. In today’s article, we discuss the issues that arise from high employee turnover and burnout, which can really be a problem for the modern business.

Employee Turnover

Employee turnover, or churn, refers to the rate at which employees leave a company and must be replaced. Typically expressed as a percentage, this rate can be calculated over a specific period. In 2023, the average churn rate for businesses was approximately 18 percent, meaning about one in five positions needs to be refilled annually. High turnover can be a major problem, leading to a load of problems for your business.

Consider the following strategies:

  • Build a positive company culture
  • Offer compensation that matches responsibilities
  • Provide workplace flexibility
  • Encourage engagement through feedback
  • Improve diversity and inclusion efforts

Employee Burnout

Employee burnout happens when a person feels exhausted and disengaged from their job. This can result in negative emotions and a lack of drive. It results from prolonged stress and can negatively affect well-being, productivity, and job satisfaction. Burnout can be triggered by factors such as excessive workload, lack of control over work, insufficient rewards or recognition, and a misalignment between personal values and the company’s culture.

To help prevent or reduce burnout, try these approaches:

  • Promote work-life balance
  • Monitor workloads and scheduling
  • Encourage employees to use their vacation time
  • Provide mental health support
  • Take an active interest in employees’ career development

Although employee turnover and burnout are distinct issues, they are often interconnected. High turnover may indicate workplace problems contributing to burnout, which in turn can lead to even higher turnover.

If your business needs technology that support your employees more effectively and works to improve their productivity and satisfaction, reach out to Setton Consulting at (212) 796-6061 today.